Talk to your provider about this before signing up to a new deal.įor a more in-depth look at what to expect during lockdown, read our guide. If you’re part-way through your current contract, remember that you’ll probably have to pay an early-exit fee if you want to make a switch.
Many of us have found it necessary to upgrade our internet to handle the demands of home working or homeschooling during lockdown and some great new deals have been made available by the big UK providers.
This means that you’re free to explore new deals and providers on our site with confidence, regardless of the COVID restrictions currently in place in your area. Providerĭuring COVID-19 lockdown in the UK, the majority of broadband switches have been going ahead as planned, with customers and engineers adhering to social distancing rules. To help you compare providers, we’ve compiled a table that shows you the average wait times for broadband installation with some of the UK’s most popular internet companies. There are also common delays, which we explain further down this page. If your situation is more complicated, you will have to wait a little longer to have your service connected. If you already have a landline installed at your home, your wait may be shorter, as it might be possible for you to self-install without help from an engineer. The quickest broadband installation you can expect is waiting two weeks. The process is the same whether you’ve opted for standard or fibre and whether you’ve chosen to go with Virgin Media, who have their own network, or any other UK provider that shares the BT Openreach network. Don’t do this until you’ve made sure that everything is as it should be!
He or she may ask you where you want your connection to enter your home, and may have work to do both inside and outside your property.
What to expect with broadband installation This page will tell you everything you need to know about getting connected what to expect from the process, how long it might take in your case, which companies are better for fast broadband installation and even what happens when broadband is installed during COVID lockdown. The average internet installation time for any provider is two weeks, though there are a number of factors that can delay broadband setup, which we’ll explain in detail later. Whatever your reason for switching providers, installation times for internet provision vary depending on which company you choose, whether you need to have a new landline phone line installed and where you live. Emma Lunn | October 27th, 2021 Your guide to broadband installationĪre you moving home, getting broadband installed for the first time or switching suppliers? Installation lead times depend on many factors, such as your chosen provider, whether you need a new phone line installed, and where you live.